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> Corporate Social Responsibility > Delta and Stakeholders |
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| Delta and Stakeholders |
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| As a corporate citizen, stakeholders' rights are a high priority at Delta. This section describes the relationship between Delta and our employees, including employee policy and communication channels, occupational health and safety issues, as well as employee training and development. |
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| Delta and Employees |
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| Delta Group has more than 60,000 employees worldwide, who are involved in the following business sectors: power management, components, video displays, industrial automation and Delta Network Inc. (networking products). Geographically, the majority of employees are located in Taiwan, China, and Thailand. |
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Employee Policy and Communication Channels |
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Delta believes that our employees are our most valuable asset. We have a sound employee policy in place and abide by the following:
1) Forced labor and child labor is prohibited. Workers are free to leave upon reasonable notice. Workers under the age of 18 shall not perform hazardous work.
2) The workforce shall be free of harassment and unlawful discrimination. Any employee or applicant shall not be discriminated against based on race, religion, color, national origin, age, sex, disability or other factors that are unrelated to the legitimate business interests of Delta.
3) Compensation paid to workers shall comply with all applicable wage laws and local practices. This includes those relating to minimum wage and legally mandated benefits.
Apart from having a basic employee policy, we value our employees' opinions and wish to give all employees the room to grow and realize their potential. All Delta employees can send feedback to the company on individual rights, benefits, management and work environment at any time through various channels including their direct superiors and the human resources department.
Additionally, to gain a better understanding of employees' views on their work and management, Delta conducts employee opinion surveys through objective and professional international consulting companies to ensure the validity and confidentiality of the survey results. This allows employees the opportunity to tell the company about their thoughts on management, communication, the environment, and personal issues. The survey report is then provided to unit supervisors and the human resources department as an important reference for future improvement efforts.
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Occupational Health and Safety (OHS) |
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1. Occupational Health and Safety Management System
"Providing employees with a safe and healthy work environment" is one of Delta's most basic responsibilities as a corporate citizen. For many management issues, environmental protection and occupational health and safety in the workplace are often two sides of the same coin. In other words, accidents can often cause environmental pollution, while incidents with a negative environmental impact can pose a safety threat to personnel or the factory site. Delta has begun to promote the integrated management of occupational health & safety and environmental issues. So far, our plants in Dongguan, Wujiang, Thailand and Delhi (India) have received both ISO 14001 and OHSAS 18001 certificates.
Our key occupational health and safety efforts include:
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 Complying with health and safety regulations and promoting health and safety awareness |
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Realizing employee involvement and reducing occupational hazard risks |
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Standardizing management of hazardous materials and promoting an accident-free work place |
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Always keeping the workplace tidy and working together for a safe and healthy environment |
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2. Regular Inspections by Professional Consultants
Apart from the implementation of health and safety management at each factory, Delta has also retained professional OHS consultants to carry out regular diagnoses to identify and prevent potential risks. The consultants provide recommendations on Delta's existing OHS organization in response to changes in organization and production activities. This helps us make adjustments to ensure that the relevant departments have enough personnel to safeguard factory employees and company assets.
3. Work Environment Quality Testing and Equipment Upgrades
Delta factory production lines are frequently adjusted to meet demand, or spaces are rearranged to optimize utilization. We regularly reassess health & safety risks as well as conduct work environment quality testing to safeguard operators' health by ensuring that concentrations of hazardous substances do not exist beyond statutory limits. |
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We have installed local air-extracting equipment to remove hazardous substances before they can enter the work environment. Automation is used to keep sources of hazardous substances inside sealed compartments so that they do not come into contact with employees.
4. Emergency Response Drills
For man-made or natural emergencies such as fires, explosions, flooding, typhoons, leaks, poisoning, mechanical injury, infectious diseases, earthquakes, lightning strikes and electric shocks, our factories have defined their own response plans for identification, handling and response to environmental health & safety emergencies, as well as post-incident feedback & review. We regularly conduct fire and emergency drills so if an accident does occur, its impact on employee health and safety as well as company property is minimized. |
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For serious infectious diseases such as avian influenza and SARS, we have drawn up group and regional level response organizations, which ensure that information transmission, suspected cases handling, safety of employees and mutual production support between factories are covered and managed effectively.
5. Occupational Accident Analysis and Prevention
"Zero Accidents" is Delta's goal for occupational health and safety. The number of workers injured at factory sites is reported to the government as required by law in Taiwan and Thailand, and internal records are maintained at our main factories in Dongguan and Wujiang. When an occupational accident occurs, OHS and Site Affairs staff request the involved unit to analyze the cause of the accident and propose corrective actions. They also alert the relevant personnel and put the necessary precautions into place. In addition, we regularly analyze our occupational accident statistics and strengthen OHS inspections to prevent recurrences.
6. Employee Health and Leisure
Delta believes that only employees in good mental and physical health can approach their work in a positive manner and deliver optimum performance. In addition to regular employee health examinations, we also require new employees at main manufacturing sites to undergo a health check when they first report to Delta. Special operators who work in areas such as chemical operations, soldering operations, milling and shredding, magnifying glass visual inspections or in noisy environments, must also undergo checks each year to ensure that they are in good health. Catering contractors must also take health checks when entering factory facilities. |
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Besides our employees' physical health, we are also concerned with their mental health. Delta has provided a variety of facilities and methods to help relieve employee stress. At our main factories in Dongguan and Wujiang, for example, employees have access to permanently-staffed medical clinics as well as libraries, movie theaters, billiards rooms, canteens, employee service centers, and also a "Heart-to-Heart Station" for psychological counseling. These facilities are intended to offer employees places to relax outside of work or to further enrich themselves. |
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Employee Training and Development |
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Our employees are Delta's most valuable asset, and we pay much attention to employee training and development. We offer a variety of programs, ranging from improving individual skills to fostering future leaders, to meet the needs of employees in different countries and regions. These programs include:
1) Orientation: Newcomer Orientation, New Manager Orientation
2) Professional/Functional Training: Marketing/Sales, Development & Engineering, Finance/Administration, Logistics/Purchasing, IT etc.
3) Management Development: Middle Level Management and Senior Level Management Programs
4) General Training: Company Values, Customer Satisfaction, Quality, Safety & Health
5) Shop Floor Training: Workstation Skills Set Training
6) Issue-oriented Training: Business Issue Workshop/Seminar
7) Self Development: Language Programs, E-learning
To provide employees with a more integrated education & training system, Delta has established a new learning & development community on the Human Resources website for Taiwan. The website offers learner-centric training information such as course announcements, external courses, online learning materials and answers to frequently asked questions. We have also set up a "Learning Evaluation Area" so learners can measure their performance online at any time and have it recorded in the system.
Delta recognizes that an executive's management ability, knowledge and logical thinking are critical to the company's operations and the organization's future development. Apart from the internal training scheme mentioned above, we have contracted with National Taiwan University (NTU) to tailor an NTU-Delta Electronics EMBA Program, taught in person by NTU's distinguished EMBA professors. The program covers six management related courses including marketing, finance, strategy, accounting, technology and business, as well as international business administration, providing the basics of business administration and further enhancing the company's global competitiveness. The Delta EMBA Program also pioneered the use of online courses and real-world teaching to make classes more accessible. By allowing the instructors and students to discuss real business cases in detail, the effectiveness of the program is enhanced.
Delta now has over twenty high-level executives enrolled in the dedicated corporate EMBA program. Once they complete the program, they will receive their certificates of graduation from NTU's continuing development department. By providing this excellent opportunity for executive training, Delta will improve management quality and build a solid foundation for the company's future.
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